Indulge Salon Shoppe & Spa in St. Augustine FL is a full-service high-end hair salon, shoppe and day spa in St. Augustine, FL 32092, St. Johns, FL 3225, Ponte Vedra Beach, 32081 & Jacksonville, FL 32258.
We are dedicated to consistently delivering an extraordinary guest experience by rendering excellent services, quality products, and furnishing a beautiful, relaxing and sophisticated atmosphere ...all of it at an acceptable price/value relationship.
To provide you with a beautiful place to relax, rejuvenate and re-energize while maintaining the highest levels of excellence in quality and customer service. At Indulge we strive to make a difference in people's life. We are honored with the opportunity to make your day a better day. We love to make you look and feel beautiful inside out. We are committed to do what it takes to make your experience with us one you will want to repeat and tell your friends and family about!
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This policy is in place out of respect for our stylists, spa therapists and clients. Cancellations with less than 24 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot affecting our staff payroll. Our staff gets compensated based on commission on services only.
Should you need to cancel or change an appointment, please call us directly at 904.230.5520. Please do not text or email, since we do not check messages on real time.
Our Cancellation/Changes policy applies to "No Shows".In the event you have three consecutive "no show" appointments without contacting us, you will be unable to schedule future appointments. However, you may be considered as a walk-in.
We understand "life happens". If for any reason you are expecting to be late by 10 minutes or more to scheduled appointment, please call us! 904-230-5520.
We work very hard to schedule the right amount of time for each service. Accommodating late guests is often impossible without disrupting every other guest schedule that day.
Please be aware in the unfortunate event you are late, we cannot guarantee that your services will be performed that day.
Tardiness may require rescheduling your appointment for another day.
As a courtesy, we make every effort to notify you of your appointment date and time via text message. If you do not respond to your text message to confirm your appointment, we will call you the day before to confirm. We confirm in advance as a courtesy because we know how easy it is to forget an appointment you booked months ago. However, it is your responsibility to remember your appointment dates and times and inform us if your contact information has changed.
Children are ONLY permitted in the salon or spa area when the child is receiving a service and he/she is accompanied by an adult. For safety reasons and insurance purposes, no child under the age of 10 may accompany you while you are having a service. We do not have the facilities to care for children. We love children, and we hope you understand that we cannot assure their safety in a professional environment where often, chemicals and hot tools are being used. We also do not want to compromise the relaxation of our guests. Your understanding is greatly appreciated.
We reserve the right to refuse service to any client for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.
We are sorry, no weapon of any kind is allowed inside our facilities.
Indulge Salon Shoppe & Spa is a smoke-free environment.
The following are your Shopp refund/exchange policies:
Guests who are younger than 18 years old are required to be accompanied by a parent or legal guardian during consultation (First 15 min of appointment) to ensure that parents are in agreement with the course of action prior to executing on a particular color or hairstyle change for their kids.
Indulge is not responsible for any personal belonging that may be lost, broken or damaged while you visit us.
If any item is forgotten at our facilities, we will keep the items for 2 weeks, and if not claimed, the items will be donated to the charity of our choice.
Our goal is to provide a relaxing atmosphere so that you may enjoy our services. Please put mobile phones on vibrate or turn them off while visiting the salon.
You are welcome to use your mobile phone in the reception area.
Please use headphones if you are using your device to listen to music or watch videos.
We accept AMEX, VISA, MASTER CARD, ATM Cards and all good Cash.
We accept SpaFinder, SpaWish and SpaWeek Gift Cards - a maximum of $150 per guest may be used in a given month period.
We are sorry, we do not accept checks and/or Discover credit cards.
Please note that we are not able to honor any promotions if using SpaFinder, SpaWeek , SpaWish or Indulge Gift Cards sold at promotional rates as method of payment.
Take advantage of our wonderful spa packages designed to help you leave your hectic life at the door and lose yourself in a world of relaxation and well-being. Gift card are available at our online store! We will mail a gift card to your loved ones on your behalf!Packages policies:
All color correction services require an initial in-person consultation. This consultation is complementary.
All color correction services must be scheduled during week days to allow a proper amount of time and focus. We do not schedule color correction appointments on weekends.
Gratuities are NOT included in our prices. 15% to 20% on services before discounts is customary. We thank you for your generosity.
There's something special Indulge. There's a sense of kindness & good energy that allows us to genuinely care for each other, help and support each other and succeed together.
We take pride that comes from being part of a great team environment and we appreciate a beautiful and relaxing atmosphere that promotes collective efforts and also individual artistic freedom.
Chris & Nina, the owners, know to appreciate every single member of the team and to respect them professionally. They look at each team member as a "partner". They believe in investing in all of the areas that are key to the collective success of the team.
St. Johns is a rapidly growing community. We are organically growing with it.
We are always looking for talented, professional and passionate hair stylists to join our team and grow with us.
The ideal candidates will be established in the St.Johns / St. Augustine FL areas. He/She will also have a minimum of 4 years of experience in the industry.
Massage Therapists/ Estheticians / Nail Technicians
We encourage you to contact us and send us your resume. We will contact you as soon as an opportunity opens up!